Refund policy
30-Day Satisfaction Guarantee
We want you to love your Smooth Legs. If you're not completely satisfied, you may request a return or exchange within 30 days of delivery.
Eligibility
Worn leggings are covered. If you don't love how they look on you, return them within 30 days of delivery for a full refund of the item price.
How to Return
- Contact us at support@trysmoothlegs.com or +1 970-458-2898 with your order number and reason for return.
- Our team will send you return instructions and the return address: 2232 Maple Hill Dr, Fort Collins, CO 80524, United States.
- Ship your item back to us.
Refunds
Refunds are issued to your original payment method. Please allow 5–7 business days for the refund to appear.
Exchanges
You can exchange your leggings for a different size within 30 days of delivery. Contact us with your order number and the size you need, and we'll send you instructions. You cover the cost of shipping the item back to us, and we ship your new size to you.
Bundles
Pairs returned from a bundle (2-pair or 3-pair offer) are refunded at the bundle price per pair. For example, if you paid $94 for 3 pairs and return 1 pair, you will receive $31.33. Bundles are not clearance items and are fully covered by our 30-day guarantee.
Shipping Costs
- Return shipping is paid by the customer, unless the item arrived damaged or defective.
- Original shipping fees are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately with photos. We will arrange a replacement or refund at no additional cost to you.
Non-Returnable Items
Gift cards and items marked as clearance on the product page are non-returnable.